The TWI Designjet Documents library presented here as a courtesy  of   ComputerCareOnline.com  

This information is subject to change without notice and
is provided "as is" with no warranty.
Computer Care nor Hewlett-Packard shall not be liable for any direct,
indirect, special, incidental or consequential damages
in connection with the use of this material. 

HP DESIGNJET 50PS PRINTER - TWI: SOFTWARE SETUP AND INSTALLATION [bpp90193]

HP DESIGNJET 300 SERIES PRINTERS - ALL LEDS FLASHING DURING PRINTER INITIALIZATION [bpp90089]

HP DESIGNJET 300 SERIES PRINTERS - BAIL LIFT ISSUES [bpp90086]

HP DESIGNJET 300 SERIES PRINTERS - BLACK CARTRIDGE IS ACCEPTED BY THE PRINTER, BUT WILL NOT PRINT PROPERLY [bpp90087]

HP DESIGNJET 300 SERIES PRINTERS - CUTTER ISSUES [bpp90088]

HP DESIGNJET 300 SERIES PRINTERS - EEROM MODEL ID CONFIGURATION PROCEDURES, STEADY PLAIN + FAST + ERROR LEDS [bpp90096]

HP DESIGNJET 300 SERIES PRINTERS - FLASHING LOAD MEDIA AND ERROR LEDS [bpp90097]

HP DESIGNJET 300 SERIES PRINTERS - NO POWER [bpp90090]

HP DESIGNJET 300 SERIES PRINTERS - NOISE ALONG THE CARRIAGE PATH [bpp90091]

HP DESIGNJET 300 SERIES PRINTERS - PAPER LOADING ISSUES [bpp90095]

HP DESIGNJET 300 SERIES PRINTERS - PAPER SKEW [bpp90094]

HP DESIGNJET 330 SERIES PRINTERS - PEN REJECTION, FLASHING FILM + ERROR LEDS [bpp90093]

HP DESIGNJET 350C SERIES PRINTERS - PEN REJECTION, FLASHING FILM + ERROR LEDS [bpp90092]

HP DESIGNJET 400 SERIES PRINTERS - BAIL LIFT ISSUES [bpp90075]
The Bail assembly is not raising correctly or not raising at all.

HP DESIGNJET 400 SERIES PRINTERS - BLACK CARTRIDGE ACCEPTED BY THE PRINTER, BUT WILL NOT PRINT PROPERLY [bpp90074]
- Black Cartridge Accepted by the Printer, but will not Print Properly

HP DESIGNJET 400 SERIES PRINTERS - CUTTER ISSUES [bpp90098]

HP DESIGNJET 400 SERIES PRINTERS - EEROM MODEL ID CONFIGURATION PROCEDURE [bpp90082]

HP DESIGNJET 400 SERIES PRINTERS - FLASHING LEDS DURING PRINTER INITIALIZATION [bpp90079]

HP DESIGNJET 400 SERIES PRINTERS - FLASHING MEDIA LED [bpp90080]

HP DESIGNJET 400 SERIES PRINTERS - MEDIA JAMMING ISSUES [bpp90084]

HP DESIGNJET 400 SERIES PRINTERS - MEDIA LOADING ISSUES [bpp90085]

HP DESIGNJET 400 SERIES PRINTERS - NO POWER [bpp90081]

HP DESIGNJET 400 SERIES PRINTERS - NOISE ALONG THE CARRIAGE PATH [bpp90083]

HP DESIGNJET 400 SERIES PRINTERS - PAPER SKEW [bpp90077]

HP DESIGNJET 400 SERIES PRINTERS - STEADY ALIGN MEDIA + MEDIA LEDS (STEADY EM) [bpp90073]

HP DESIGNJET 400 SERIES PRINTERS - STEADY LOAD MEDIA + CARTRIDGE + DATA LEDS (STEADY FKL) [bpp90076]

HP DESIGNJET 400 SERIES PRINTERS - STEADY READY + MEDIA LEDS (STEADY DM) [bpp90078]

HP DESIGNJET 430 SERIES PRINTERS - FLASHING CARTRIDGE LIGHT [bpp90071]

HP DESIGNJET 450C, 455CA AND 488CA SERIES PRINTERS - FLASHING CARTRIDGE LIGHT [bpp90072]

HP DESIGNJET 500 AND 800 SERIES PRINTERS - TWI: INK LEAKING UNDERNEATH THE CARRIAGE ASSEMBLY [bpp90114]
An ink leak has been detected underneath the Carriage assembly.

HP DESIGNJET 500 AND 800 SERIES PRINTERS - TWI: MEDIA REJECTION [bpp90130]
Media is rejected or is not recognized by the printer.

HP DESIGNJET 500 AND 800 SERIES PRINTERS - TWI: NO FRONT PANEL DISPLAY [bpp90164]
The front panel display is blank when the printer is turned on.

HP DESIGNJET 500 AND 800 SERIES PRINTERS - TWI: NO POWER [bpp90117]
The printer is not responding when powered on.

HP DESIGNJET 500 AND 800 SERIES PRINTERS - TWI: NOISE DURING MEDIA/PAPER ADVANCE [bpp90163]
An unusual noise is heard when the media advances.

HP DESIGNJET 500 AND 800 SERIES PRINTERS - TWI: PRINTHEAD REJECTION [bpp90115]
The printer's carriage is not accepting one or more of the printheads.

HP DESIGNJET 500 AND 800 SERIES PRINTERS - TWI: REPLACE CARTRIDGE MESSAGES [bpp90116]
A Replace Cartridge Message is displayed on the front panel of the printer.

HP DESIGNJET 500 AND 800 SERIES PRINTERS - TWI: SETUP INSTRUCTIONS [bpp90187]
setup an HP Designjet 500 or 800 series printer.

HP DESIGNJET 500 AND 800 SERIES PRINTERS - TWI: SYSTEM ERROR 01:10 [bpp90192]
A failure has been detected in the electronics module.

HP DESIGNJET 500 AND 800 SERIES PRINTERS - TWI: SYSTEM ERROR 02:10 [bpp90158]
System error 02:10 is generated when the printer has detected a fault in the carriage assembly.

HP DESIGNJET 500 AND 800 SERIES PRINTERS - TWI: SYSTEM ERROR 03:10 [bpp90136]
Error 03:10 indicates a Power supply failure in the printer.

HP DESIGNJET 500 AND 800 SERIES PRINTERS - TWI: SYSTEM ERROR 08:11 [bpp90161]
System error 08:11 is generated when the printer has detected a fault in the communication with the front panel.

HP DESIGNJET 500 AND 800 SERIES PRINTERS - TWI: SYSTEM ERROR 11:11 [bpp90159]
System error 11:11 is generated when the trailing cable is not properly seated in either the electronic module or the carriage assembly.

HP DESIGNJET 500 AND 800 SERIES PRINTERS - TWI: SYSTEM ERROR 21:11 [bpp90133]
System error 21:11 is generated when the printer cannot detect the Service Station or Aerosol Fan.

HP DESIGNJET 500 AND 800 SERIES PRINTERS - TWI: SYSTEM ERROR 21:10 [bpp90134]
System error 21:10 is generated when the printer has detected a fault in the Service Station.

HP DESIGNJET 500 AND 800 SERIES PRINTERS - TWI: SYSTEM ERROR 22:10 [bpp90132]
System error 22:10 is generated when the printer has detected a fault in the Ink Supply Station

HP DESIGNJET 500 AND 800 SERIES PRINTERS - TWI: SYSTEM ERROR 42:10 [bpp90160]
System error 42:10 is generated when the Scan Axis/Carriage motor is plugged into the Electronics module but has failed.

HP DESIGNJET 500 AND 800 SERIES PRINTERS - TWI: SYSTEM ERROR 43:10 [bpp90135]
System error 43:10 is generated when the vacuum fan is plugged into the electronic module but has failed.

HP DESIGNJET 500 AND 800 SERIES PRINTERS - TWI: SYSTEM ERROR 81:01, MEDIA/PAPER JAM [bpp90129]
System error 81:01 and Media jams. Both issues require the same troubleshooting steps and parts

HP DESIGNJET 500 AND 800 SERIES PRINTERS - TWI: SYSTEM ERROR 86:01, NOISE ALONG THE CARRIAGE PATH [bpp90131]
unusual noise is heard when the carriage moves or system error 86:01 is being displayed on the printer’s front panel

HP DESIGNJET 500 SERIES PRINTERS - TWI: SYSTEM ERROR 05:10 [bpp90112]
This error indicates an HP-GL/2 Accessory Card failure.

HP DESIGNJET 800 SERIES PRINTERS - TWI: SYSTEM ERROR 05:10 [bpp90113]
05:10 error on the front panel of the printer indicates a formatter card failure.

DesignJet 600 Series Printers /  Plotters

HP DESIGNJET 600 SERIES PRINTERS - MEDIA NOT LOADING OR ADVANCING PROPERLY [bpp90030]
Common causes of this issue are the media sensor, overdrive clutch assembly, media spindle, or the right rollfeed assembly

HP DESIGNJET 600 SERIES PRINTERS - MEDIA SKEW [bpp90027]
common causes of media skew are a dirty drive roller; malfunctioning right roll feed assembly, or a faulty overdrive gear assembly

HP DESIGNJET 600 SERIES PRINTERS - PEN REJECTION [bpp90028]
Carriage does not accept one or more of the print cartridges

HP DESIGNJET 600 SERIES PRINTERS - SYSTEM ERROR 030001-030003, SWITCH POWER OFF CHECK PEN PATH, NOISE ALONG CARRIAGE PATH [bpp90033]
displayed when the pen carriage cannot move

HP DESIGNJET 600 SERIES PRINTERS - SYSTEM ERRORS 010011, 010012, 010013 [bpp90026]
related to improper functionality of the printer's bail, or bail sensor

HP DESIGNJET 650C SERIES PRINTERS - BAIL LIFT ISSUES, SYSTEM ERRORS 010011, 010012, 010013 [bpp90047]
if printer causes media crash during loading or gives System Errors 010011, 010012, or 010013

HP DESIGNJET 650C SERIES PRINTERS - EDGE NOT FOUND [bpp90059]
printer cannot define the edges of media being loaded

HP DESIGNJET 650C SERIES PRINTERS - MEDIA NOT LOADING OR ADVANCING PROPERLY [bpp90029]
Common causes of this issue are the Media Sensor, Overdrive clutch assembly, Media Spindle, or the right roll-feed assembly

HP DESIGNJET 650C SERIES PRINTERS - MEDIA SKEW [bpp90025]

HP DESIGNJET 650C SERIES PRINTERS - PEN REJECTION [bpp90060]

HP DESIGNJET 650C SERIES PRINTERS - SERVICE PENS CONTINUE [bpp90062]

HP DESIGNJET 650C SERIES PRINTERS - SWITCH POWER OFF CHECK PAPER PATH [bpp90061]

HP DESIGNJET 650C SERIES PRINTERS - SYSTEM ERRORS 030001-030003, SWITCH POWER OFF CHECK PEN PATH, NOISE ALONG CARRIAGE PATH [bpp90032]

HP DESIGNJET 650C SERIES PRINTERS - Y-AXIS ISSUES [bpp90064]

DesignJet 700 Series Printers /  Plotters

HP DESIGNJET 700 PRINTERS - AT POWER ON, ALL FRONT PANEL LEDS FLASH AND THE PRINTER SWITCHES OFF [bpp90002]

HP DESIGNJET 700 PRINTERS - MEDIA EDGE NOT FOUND [bpp90004]

HP DESIGNJET 700 PRINTERS - PEN REJECTION, REPLACE, RESEAT MESSAGES [bpp90003]

HP DESIGNJET 700 PRINTERS - SWITCH POWER OFF CHECK CARTRIDGE PATH [bpp90005]

HP DESIGNJET 700 PRINTERS - SYSTEM ERROR 070020 AND 070030 [bpp90001]
This system error is displayed when drops are not sensed during the drop detection procedure

HP DESIGNJET 700 PRINTERS - UNUSUAL NOISE WHEN ADVANCING MEDIA [bpp90006]

HP DESIGNJET 700 PRINTERS - VERTICAL LINE STRAIGHTNESS [bpp90034]

HP DESIGNJET 700 SERIES PRINTERS - EXCESSIVE SERVICE STATION NOISE, NOISE FROM THE LEFT SIDE OF THE PRINTER [bpp90037]

HP DESIGNJET 700 SERIES PRINTERS - FRONT PANEL DISPLAY IS FADING OR NO LONGER VISABLE [bpp90036]

HP DESIGNJET 700 SERIES PRINTERS - MAINTENANCE ADVISED MESSAGE, OR CUSTOMER REQUEST FOR MAINTENANCE [bpp90031]

HP DESIGNJET 700 SERIES PRINTERS - MEDIA NOT LOADING OR ADVANCING PROPERLY [bpp90038]

HP DESIGNJET 700 SERIES PRINTERS - NOISE ALONG THE CARRIAGE PATH, GENERAL Y-AXIS TROUBLESHOOTING [bpp90058]

HP DESIGNJET 700 SERIES PRINTERS - SERVICE PENS CONTINUE [bpp90043]

HP DESIGNJET 700 SERIES PRINTERS - SOLVING MEDIA SKEW AND JAMMING ISSUES [bpp90039]

HP DESIGNJET 700 SERIES PRINTERS - SWITCH POWER OFF CHECK PAPER PATH [bpp90042]

HP DESIGNJET 700 SERIES PRINTERS - SYSTEM ERROR 06030A [bpp90040]

HP DESIGNJET 700 SERIES PRINTERS - SYSTEM ERRORS 010030, 010032, 010033, AND 010034 [bpp90041]

HP DESIGNJET 750C PLUS SERIES PRINTERS - AT POWER ON, ALL FRONT PANEL LEDS FLASH AND THE PRINTER SWITCHES OFF [bpp90010]

HP DESIGNJET 750C PLUS SERIES PRINTERS - EDGE NOT FOUND [bpp90016]

HP DESIGNJET 750C PLUS SERIES PRINTERS - PEN REJECTION, REPLACE, RESEAT MESSAGES [bpp90013]

HP DESIGNJET 750C PLUS SERIES PRINTERS - SWITCH POWER OFF CHECK CARTRIDGE PATH [bpp90019]

HP DESIGNJET 750C PLUS SERIES PRINTERS - SYSTEM ERROR 070020 AND 070030 [bpp90007]

HP DESIGNJET 750C PLUS SERIES PRINTERS - UNUSUAL NOISE WHEN ADVANCING MEDIA [bpp90022]

HP DESIGNJET 750C SERIES PRINTERS - AT POWER ON, ALL FRONT PANEL LEDS FLASH AND THE PRINTER SWITCHES OFF [bpp90009]

HP DESIGNJET 750C SERIES PRINTERS - EDGE NOT FOUND [bpp90015]

HP DESIGNJET 750C SERIES PRINTERS - PEN REJECTION, REPLACE, RESEAT MESSAGES [bpp90012]

HP DESIGNJET 750C SERIES PRINTERS - SWITCH POWER OFF CHECK CARTRIDGE PATH [bpp90018]

HP DESIGNJET 750C SERIES PRINTERS - SYSTEM ERROR 070020 AND 070030 [bpp90000]

HP DESIGNJET 750C SERIES PRINTERS - UNUSUAL NOISE WHEN ADVANCING MEDIA [bpp90021]

HP DESIGNJET 750C, 750C PLUS AND 755CM SERIES PRINTERS - VERTICAL LINE STRAIGHTNESS [bpp90035]

HP DESIGNJET 755CM SERIES PRINTERS - AT POWER ON, ALL FRONT PANEL LEDS FLASH AND THE PRINTER SWITCHES OFF [bpp90011]

HP DESIGNJET 755CM SERIES PRINTERS - EDGE NOT FOUND [bpp90017]

HP DESIGNJET 755CM SERIES PRINTERS - PEN REJECTION, REPLACE, RESEAT MESSAGES [bpp90014]

HP DESIGNJET 755CM SERIES PRINTERS - SWITCH POWER OFF CHECK CARTRIDGE PATH [bpp90020]

HP DESIGNJET 755CM SERIES PRINTERS - SYSTEM ERROR 070020 AND 070030 [bpp90008]

HP DESIGNJET 755CM SERIES PRINTERS - UNUSUAL NOISE WHEN ADVANCING MEDIA [bpp90023]

DesignJet 1000 Series Printers /  Plotters

HP DESIGNJET 1000 SERIES PRINTERS - [bpp90217]
FRONT PANEL DISPLAY IS BLANK, WEAK OR FADING

HP DESIGNJET 1000 SERIES PRINTERS - INK TUBE SYSTEM CAUSING SWITCH POWER OFF CHECK PRINTHEAD PATH MESSAGES [bpp90220]

HP DESIGNJET 1000 SERIES PRINTERS - TWI: CONTINUOUS SELF TEST MESSAGE OR TWO DOTS APPEARING ON THE FRONT PANEL [bpp90126]

HP DESIGNJET 1000 SERIES PRINTERS - TWI: EXCESSIVE FAN NOISE [bpp90125]

HP DESIGNJET 1000 SERIES PRINTERS - TWI: NO POWER [bpp90124]

HP DESIGNJET 1000 SERIES PRINTERS - TWI: NOISE ALONG THE CARRIAGE PATH [bpp90154]

HP DESIGNJET 1000 SERIES PRINTERS - TWI: NOISE DURING MEDIA ADVANCE [bpp90127]

HP DESIGNJET 1000 SERIES PRINTERS - TWI: PAPER/MEDIA SKEW [bpp90153]

HP DESIGNJET 1000 SERIES PRINTERS - TWI: PAPER/MEDIA WILL NOT FEED OR LOAD [bpp90155]

HP DESIGNJET 1000 SERIES PRINTERS - TWI: PRINTHEAD REJECTION ISSUES [bpp90175]
The printer's Carriage does not accept one or more of the Printheads.

HP DESIGNJET 1000 SERIES PRINTERS - TWI: SETUP INSTRUCTIONS [bpp90190]
setup an HP Designjet 1000 series printer.

HP DESIGNJET 1000 SERIES PRINTERS - TWI: SWITCH POWER OFF CHECK PAPER PATH [bpp90066]
A problem has occurred in the X-axis movement of the printer

HP DESIGNJET 1000 SERIES PRINTERS - TWI: SWITCH POWER OFF CHECK PRINTHEAD PATH [bpp90070]
The printhead Carriage cannot move, or has difficulty moving freely

HP DESIGNJET 1000 SERIES PRINTERS - TWI: SYSTEM ERROR 060307 [bpp90148]
appeared with Firmware revision A.01.07 and describes a failure of the 12-volt voltage regulator on the carriage board

HP DESIGNJET 1000 SERIES PRINTERS - TWI: SYSTEM ERROR 060308 [bpp90150]
System Error appeared with Firmware revision A.01.06 and describes a failure of the 5-volt voltage regulator on the carriage board

HP DESIGNJET 1000 SERIES PRINTERS - TWI: SYSTEM ERROR 06030A [bpp90069]
line sensor on the Carriage cannot find the mark encoder located on the left side of the drive roller

HP DESIGNJET 1000 SERIES PRINTERS - TWI: SYSTEM ERROR 09C000 [bpp90156]
error refers to an EIO Accessories error

HP DESIGNJET 1000 SERIES PRINTERS - TWI: SYSTEM ERROR 0A0000, 0A0010 [bpp90067]
caused when the air pressure falls below the minimum requirement

HP DESIGNJET 1000 SERIES PRINTERS - TWI: SYSTEM ERROR 0A0050, 0A0060 [bpp90049]
System errors 0A0050 and 0A0060 during initialization indicate the printer has detected an ink leak

HP DESIGNJET 1000 SERIES PRINTERS - TWI: SYSTEM ERROR 0B0006 [bpp90152]
indicates that the Trailing cable has been connected incorrectly or the fuse in the Electronics Module has blown.

HP DESIGNJET 1000 SERIES PRINTERS - TWI: SYSTEM ERROR 0B0007 [bpp90068]
error 0B0007 is generated when printer is unable to detect the vacuum fan

HP DESIGNJET 1000 SERIES PRINTERS - TWI: SYSTEM ERROR 0B000D [bpp90151]
system error normally appears during initialization and indicates a 24-Volt source test failure

HP DESIGNJET 1000 SERIES PRINTERS - TWI: SYSTEM ERROR 0C0032 [bpp90149]
This error indicates that Drop Detector is not calibrated for all printheads

DesignJet 4000 / 4500 Series Printers /  Plotters

HP DesignJet 4000, 4500 and Z6100 - CPU failure causing printer shutdown or system error 05:10 during initialization

DesignJet 5000 / 5500 Series Printers /  Plotters

HP DESIGNJET 5000 AND 5500 SERIES PRINTERS - FRONT PANEL DISPLAY IS BLANK, WEAK OR FADING [bpp90218]

HP DESIGNJET 5000 AND 5500 SERIES PRINTERS - TWI: EXCESSIVE NOISE WHEN THE CARRIAGE MOVES, Y-AXIS NOISE [bpp90144]
An unusual noise is occurring when the carriage moves along the Y-axis.

HP DESIGNJET 5000 AND 5500 SERIES PRINTERS - TWI: MEDIA MIS-ALIGNED MESSAGE [bpp90147]
Frequent or continuous media mis-aligned messages occurring on the printer

HP DESIGNJET 5000 AND 5500 SERIES PRINTERS - TWI: NO POWER [bpp90157]
The printer does not respond when turned on.

HP DESIGNJET 5000 AND 5500 SERIES PRINTERS - TWI: NOISE DURING MEDIA ADVANCE [bpp90174]
may occur for a variety of reasons, not all of which indicate a hardware problem

HP DESIGNJET 5000 AND 5500 SERIES PRINTERS - TWI: PRINTHEAD REJECTION ISSUES [bpp90171]
The carriage does not accept one or more of the printheads

HP DESIGNJET 5000 AND 5500 SERIES PRINTERS - TWI: SYSTEM ERROR 0B0004, 0B0005 [bpp90138]
a problem with the Air Pressure System (APS) has been detected

HP DESIGNJET 5000 AND 5500 SERIES PRINTERS - TWI: SYSTEM ERROR 0B0006 [bpp90139]

HP DESIGNJET 5000 AND 5500 SERIES PRINTERS - TWI: SYSTEM ERROR 0B0007 [bpp90140]

HP DESIGNJET 5000 AND 5500 SERIES PRINTERS - TWI: SYSTEM ERROR 0B0009 [bpp90141]

HP DESIGNJET 5000 AND 5500 SERIES PRINTERS - TWI: SYSTEM ERROR 0AXXXX, APS ISSUES [bpp90143]

HP DESIGNJET 5000 AND 5500 SERIES PRINTERS - TWI: SYSTEM ERROR 0C0040 [bpp90145]

HP DESIGNJET 5000 AND 5500 SERIES PRINTERS - TWI: SYSTEM ERROR 0C0030 [bpp90146]

HP DESIGNJET 5000 AND 5500 SERIES PRINTERS - TWI: SYSTEM ERROR 0FXXXX [bpp90162]

HP DESIGNJET 5000 AND 5500 SERIES PRINTERS - TWI: SYSTEM ERROR 0B0003 XXXXXXXX [bpp90167]

HP DESIGNJET 5000 AND 5500 SERIES PRINTERS - TWI: SYSTEM ERROR 0B0008 [bpp90169]

HP DESIGNJET 5000 SERIES PRINTERS - TWI: CONTINUOUS SPINNING OF DISK, BOOT FAILED, OR HARD DISK FAILURE MESSAGES [bpp90172]

HP DESIGNJET 5000 SERIES PRINTERS - TWI: GREEN TINT APPEARING ON PRINTS [bpp90137]

HP DESIGNJET 5000 SERIES PRINTERS - TWI: PRINTER WILL NOT COMPLETE INITIALIZATION [bpp90191]

HP DESIGNJET 5000 SERIES PRINTERS - TWI: SETUP INSTRUCTIONS [bpp90188]

HP DESIGNJET 5000 SERIES PRINTERS - TWI: SWITCH POWER OFF, CHECK PRINTHEAD PATH [bpp90168]
The printhead carriage cannot move, or has difficulty moving freely

HP DESIGNJET 5000 SERIES PRINTERS - TWI: SYSTEM ERROR 1F500XX [bpp90173]

HP DESIGNJET 5500 SERIES PRINTERS - EAGLEJET TWI: CONTINUOUS SPINNING UP DISK, BOOT FAILED, OR HARD DISK FAILURE MESSAGES [bpp90213]

HP DESIGNJET 5500 SERIES PRINTERS - EAGLEJET TWI: FRONT PANEL DISPLAY IS BLANK, WEAK, OR FADING [bpp90219]

HP DESIGNJET 5500 SERIES PRINTERS - EAGLEJET TWI: MEDIA MIS-ALIGNED MESSAGE [bpp90205]

HP DESIGNJET 5500 SERIES PRINTERS - EAGLEJET TWI: NO POWER [bpp90206]

HP DESIGNJET 5500 SERIES PRINTERS - EAGLEJET TWI: NOISE DURING MEDIA ADVANCE [bpp90210]

HP DESIGNJET 5500 SERIES PRINTERS - EAGLEJET TWI: NOISE WHEN THE CARRIAGE MOVES, Y-AXIS NOISE [bpp90202]

HP DESIGNJET 5500 SERIES PRINTERS - EAGLEJET TWI: PRINTER WILL NOT COMPLETE INITIALIZATION [bpp90215]

HP DESIGNJET 5500 SERIES PRINTERS - EAGLEJET TWI: PRINTHEAD REJECTION ISSUES [bpp90212]

HP DESIGNJET 5500 SERIES PRINTERS - EAGLEJET TWI: SWITCH POWER OFF, CHECK PRINTHEAD PATH [bpp90211]

HP DESIGNJET 5500 SERIES PRINTERS - EAGLEJET TWI: SYSTEM ERROR 0B0004 OR 0B0005 [bpp90198]

HP DESIGNJET 5500 SERIES PRINTERS - EAGLEJET TWI: SYSTEM ERROR 0B0006 [bpp90199]

HP DESIGNJET 5500 SERIES PRINTERS - EAGLEJET TWI: SYSTEM ERROR 0B0007 [bpp90200]

HP DESIGNJET 5500 SERIES PRINTERS - EAGLEJET TWI: SYSTEM ERROR 0B0009 [bpp90201]

HP DESIGNJET 5500 SERIES PRINTERS - EAGLEJET TWI: SYSTEM ERROR 0C0040 [bpp90203]

HP DESIGNJET 5500 SERIES PRINTERS - EAGLEJET TWI: SYSTEM ERROR 0C0030 [bpp90204]

HP DESIGNJET 5500 SERIES PRINTERS - EAGLEJET TWI: SYSTEM ERROR 0FXXXX [bpp90207]

HP DESIGNJET 5500 SERIES PRINTERS - EAGLEJET TWI: SYSTEM ERROR 0B0003 XXXXXXXX [bpp90208]

HP DESIGNJET 5500 SERIES PRINTERS - EAGLEJET TWI: SYSTEM ERROR 0B0008 [bpp90209]

HP DESIGNJET 5500 SERIES PRINTERS - EAGLEJET TWI: SYSTEM ERROR 1F500XX [bpp90214]

HP DESIGNJET 5500 SERIES PRINTERS - EAGLEJET TWI: SYSTEM ERRORS 0AXXXX AND APS ISSUES [bpp90216]

HP DESIGNJET 5500 SERIES PRINTERS - TWI: CONTINUOUS SPINNING UP DISK, BOOT FAILED, OR HARD DISK FAILURE MESSAGES [bpp90195]

HP DESIGNJET 5500 SERIES PRINTERS - TWI: PRINTER WILL NOT COMPLETE INITIALIZATION [bpp90197]

HP DESIGNJET 5500 SERIES PRINTERS - TWI: SYSTEM ERROR 1F500XX [bpp90196]

DesignJet Copier CC800PS / 815MFP  Series Printers /  Plotters 4200 Scanner

HP DESIGNJET CC800PS, 815MFP AND 4200 SCANNER - TWI: SYSTEM ERROR 08-147 [bpp90177]
error indicates that there is a problem with the switch setting on the Operator Panel

HP DESIGNJET CC800PS, 815MFP AND 4200 SCANNER - TWI: SYSTEM ERROR 08-149 [bpp90178]
indicates that a problem with the Smart Card has been detected

HP DESIGNJET CC800PS, 815MFP AND 4200 SCANNER - TWI: SYSTEM ERROR 08-208 [bpp90179]
A problem with the operator panel has been detected

HP DESIGNJET CC800PS, 815MFP AND 4200 SCANNER - TWI: SYSTEM ERROR 30-140 [bpp90180]
The correction of Camera A has failed

HP DESIGNJET CC800PS, 815MFP AND 4200 SCANNER - TWI: SYSTEM ERROR 30-141 [bpp90181]
The correction of Camera B has failed

HP DESIGNJET CC800PS, 815MFP AND 4200 SCANNER - TWI: SYSTEM ERROR 32-144 [bpp90182]
stitching procedure has failed

HP DESIGNJET CC800PS, 815MFP AND 4200 SCANNER - TWI: SYSTEM ERROR 40-XXX [bpp90183]
An error has occurred on the Camera Board

HP DESIGNJET CC800PS, 815MFP AND 4200 SCANNER - TWI: SYSTEM ERROR 50-100 TO 50-214 [bpp90184]
problem has occurred with the scanner firmware

HP DESIGNJET CC800PS, 815MFP AND 4200 SCANNER - TWI: SYSTEM ERROR 50-XXX (17 TO 28, 51 TO 81 AND 90 TO 99) [bpp90185]
An error has occurred on the Main Electronics Board

HP DESIGNJET CC800PS, 815MFP AND 4200 SCANNER - TWI: SYSTEM ERROR 60-XXX [bpp90186]
An error has occurred with the touch-screen PC

HP DESIGNJET COPIER CC800PS - NETWORK INSTALLATION [bpp90194]

HP DESIGNJET COPIER CC800PS - SETUP AND CONFIGURATION [bpp90189]
This document describes how to setup and configure the HP Designjet cc800ps

DesignJet ColorPro Series Printers /  Plotters

HP DESIGNJET COLORPRO PRINTERS - CONTINUOUS PAPER PICK UP OR FEEDING FROM TRAY 1 OR TRAY 2 [bpp90123]

HP DESIGNJET COLORPRO PRINTERS - DIAGNOSING A FAULTY PRINTHEAD [bpp90120]

HP DESIGNJET COLORPRO PRINTERS - GRINDING OR SQUEAKING NOISE WHEN PRINTING [bpp90119]

HP DESIGNJET COLORPRO PRINTERS - PAPER FEED PROBLEMS OR UNUSUAL NOISES FROM TRAY 3 [bpp90118]

HP DESIGNJET COLORPRO PRINTERS - SYSTEM ERROR 441, PRE-MATURE CARTRIDGE LOW OR OUT [bpp90122]

HP DESIGNJET COLORPRO PRINTERS - SYSTEM ERROR 531 [bpp90121]

DesignJet CP Series Printers /  Plotters
2000CP / 2500CP / 2800CP
3000CP / 3500CP / 3800CP

HP DESIGNJET CP SERIES PRINTERS - BAIL LIFT ISSUES [bpp90105]
causes include media jams, defective Bail stepper motor, or damage to the Bail assembly

HP DESIGNJET CP SERIES PRINTERS - INK SYSTEM ERROR 58-YYYY [bpp90063]
occurs after a Replace Ink System procedure has been performed and either timed-out or was aborted

HP DESIGNJET CP SERIES PRINTERS - INK SYSTEM ERROR 65-YYYY [bpp90099]
printheads indicated by flashing squares have failed, either during printhead initialization or printing

HP DESIGNJET CP SERIES PRINTERS - INK SYSTEM ERROR 66-YYYY [bpp90100]
printheads indicated by flashing squares have failed, either during printhead initialization or printing

HP DESIGNJET CP SERIES PRINTERS - INK SYSTEM ERROR 67-YYYY [bpp90101]
printheads indicated by flashing squares have failed, either during printhead initialization or printing

HP DESIGNJET CP SERIES PRINTERS - INK SYSTEM ERROR 72-YYYY [bpp90102]
printer has detected an error in the ink system. Printing will be disabled until the error has been corrected

HP DESIGNJET CP SERIES PRINTERS - INK SYSTEM ERROR 73-YYYY [bpp90103]
printer has detected an error in the ink system. Printing will be disabled until the error has been corrected

HP DESIGNJET CP SERIES PRINTERS - INK SYSTEM ERROR 88-YYYY [bpp90104]
printer has detected mixed ink system components or there is an electrical contact issue

HP DESIGNJET CP SERIES PRINTERS - MEDIA JAMMING ISSUES [bpp90108]
may occur when loading a new roll, in mid print or at the end of a roll

HP DESIGNJET CP SERIES PRINTERS - MEDIA LOADING ISSUES [bpp90128]
The printer will not load media. Common causes of media loading issues are operator error, media jams, or the X-axis motor (media motor).

HP DESIGNJET CP SERIES PRINTERS - MEDIA SKEW [bpp90107]
dirty drive roller, malfunctioning right roll feed assembly, or a faulty overdrive gear assembly

HP DESIGNJET CP SERIES PRINTERS - NOISE ALONG THE CARRIAGE PATH [bpp90106]
could be dirty or dry slider rod, damage to carriage belt, or debris in the back guide

HP DESIGNJET CP SERIES PRINTERS - PRINTHEAD CHECK ERROR [bpp90109]
squares that are flashing indicate the ink systems that have failed

HP DESIGNJET CP SERIES PRINTERS - PRINTHEAD REFILL PROBLEMS [bpp90221]
Color may begin to print, but drops out during printing. The printer will continue to print as though nothing is wrong

HP DESIGNJET CP SERIES PRINTERS - PRINTHEAD REJECTION ISSUES [bpp90110]
The carriage is not accepting one or more printheads

HP DESIGNJET CP SERIES PRINTERS - SOLVING IMAGE QUALITY ISSUES [bpp90111]
print the Image Quality Print (IQ Print) to help diagnose the problem

HP DESIGNJET CP SERIES PRINTERS - SWITCH POWER OFF / CHECK PAPER PATH [bpp90054]
A shutdown has occurred along the printers X-axis (media path)

HP DESIGNJET CP SERIES PRINTERS - SWITCH POWER OFF, CHECK PRINTHEAD PATH [bpp90057]
The printhead carriage cannot move.

HP DESIGNJET CP SERIES PRINTERS - SYSTEM ERROR 010023 [bpp90044]
A fuse on the Electronics module has blown

HP DESIGNJET CP SERIES PRINTERS - SYSTEM ERROR 010035 [bpp90045]
A stepper motor failure has occurred causing system error 010035

HP DESIGNJET CP SERIES PRINTERS - SYSTEM ERROR 010036 [bpp90046]
error 010036 is an ADC failure on the Main PCA that is generally caused by a Trailing cable or Carriage

HP DESIGNJET CP SERIES PRINTERS - SYSTEM ERROR 020000 [bpp90048]
error has occurred in finding the Primer home position

HP DESIGNJET CP SERIES PRINTERS - SYSTEM ERROR 020001, 020005 [bpp90051]
The Elevator assembly is unable to find its home position

HP DESIGNJET CP SERIES PRINTERS - SYSTEM ERROR 020004 [bpp90053]
Service Station cannot find the home position

HP DESIGNJET CP SERIES PRINTERS - SYSTEM ERROR 050000 [bpp90052]
Line sensor on the Carriage cannot find the Mark encoder located on the left side of the Drive roller

HP DESIGNJET CP SERIES PRINTERS - SYSTEM ERROR 060000 [bpp90055]
generally caused by too much ambient light interfering with the operation of the Line sensor

HP DESIGNJET CP SERIES PRINTERS - SYSTEM ERROR 08XXXX, 09XXXX [bpp90056]
related to failures with the printer's Hard Disk Drive HDD data cable, HDD power cable, or PostScript (R)/Firmware SIMMs

HP DESIGNJET CP SERIES PRINTERS - SYSTEM ERRORS 010038, 010039 [bpp90050]
A printhead voltage could not be set.

HP DESIGNJET CP, 1000, 5000 AND 5500 SERIES PRINTERS - TWI: HEALTH CHECK CHECKLIST [bpp90176]

DesignJet Multi Roll Feeder

HP DESIGNJET MULTI ROLL FEEDER - TWI: SYSTEM ERROR 0D0000 [bpp90166]
Error 0D0000 Channel 1, 0D0001 Channel 2, 0D0002 Channel 3, 0D0003 Channel 4

HP DESIGNJET MULTI-ROLL FEEDER - TWI: SETUP AND INSTALLATION [bpp90165]

HP DESIGNJET MULTI-ROLL FEEDER - TWI: SYSTEM ERRORS 0D0004, 0D0005, 0D0006 [bpp90170]

Designjet Z6100 Series Printers / Plotters

HP DesignJet 4000, 4500 and Z6100 - CPU failure causing printer shutdown or system error 05:10 during initialization

Quick How To Guides

Remove and Replace HP LaserJet 4200 / 4300 Series Swing Plate Assembly

 

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